Privacy Policy
At Vanilla Nusantara, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
- Personal details (name, email, phone number, address)
- Order and payment information
- Technical data (IP address, browser type, time zone)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Improve our website and customer experience
- Send occasional product updates or promotions (only with your consent)
3. Data Protection
We implement strict security measures to protect your data. All transactions are encrypted, and your personal information is never shared, sold, or rented to third parties without your consent.
4. Cookies
Our website uses cookies to provide a better browsing experience and analyze website traffic. You can disable cookies in your browser settings.
5. Third-Party Services
We may use trusted third-party services such as payment gateways (PayPal, credit card processors) and shipping partners (DHL, FedEx) to fulfill your orders securely.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing emails at any time
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest effective date.
Last updated: August 1, 2025
By using this site, you agree to this Privacy Policy. We are committed to protecting the security and confidentiality of your personal information.